Privacy Policy

General information.

This Privacy Policy applies when you use Whitechain website https://whitechain.io ("Website", "Us", "We", or "Our"), contact Us, or otherwise interact with Us.

This Privacy Policy sets the frames of collection, storage, usage, maintenance, disclosure, and elimination (the "Processing") of the Personal Information We receive and collect. We may change and update this Privacy Policy from time to time to reflect changes to Our information collection, usage, and storage practices.

We respect your privacy and are committed to protecting your Personal Information. This Privacy Policy helps explain how We collect, use, store, and protect your information when you use the Website or any other websites, pages, features, or related content and indicates the privacy rights of the users.

By using Our Website you agree to the collection and use of information following this Privacy Policy and agree to provide Us with explicit consent to terms and the data practices described in this Privacy Policy including the processing, storage, and usage of your Personal Information.

This Privacy Policy applies to the Website, products, and services ('Services') offered by Whitechain (whenever you use Services through this Website or by corresponding with Us).

We assume that you have carefully read this document and accepted it.

Definitions stated herein are interpreted according to the Website Terms of Use

Information Collection.

We gather certain Personal Information and data when you visit and fill out forms on Our Website and/or somehow interact with Us ("Personal Information").

You may refuse to provide such Personal Information and/or decide to give Us any other non-required data. In case you refuse to provide Us with your Personal Information, you may not be able to access or use all of the features of Our Website.

Except as directly described in this Privacy Policy, We will not sell, lease, rent, or loan your Personal Information to any third party without your prior consent.

While visiting Our Website, the following Personal Information may be collected from you or you may provide us with:

  • "Personal Information" such as name, email, contact details or any other personal content that you provide Us whether through a form or field on our Website or any other communication (e.g. email, phone, post, etc.).

  • "Project Information" such as Project website, Project activity description, previous projects, and other Project information.

  • "Technical Information" such as browser type, operating system, device type, IP address, and other similar technical information received from a browser or device automatically when visiting or interacting with Our Websites. This may include the referring URL that led you to Our Website.

  • "Usage Information" such as the pages you visited on Our Website, where you clicked, searches performed on Our Website and other similar information related to how you have used Our Website. It may also include information related to whether you receive, opened or clicked on any links in an email sent to you.

  • "Events and Giveaways" - to register for any future event organized by or through our Websites, We may require the additional data for event registration: First and last name, language, company affiliation, company title, wallet information, and email address, etc.

  • "Direct Marketing" when you give us explicit consent for marketing communications and provide Us with your email address. You can also unsubscribe from our marketing communications. Please be aware that from time to time we may need to contact you regarding operational issues or to adhere to the performance requirements of our agreement with you. These will not be marketing communications, and we will operate under legitimate interests in order to contact you for these reasons.

  • "Customer Support" - We may collect any additional information you disclose to our customer support team.

When you visit Our Website, We automatically collect the Personal Information sent to Us by your computer, mobile phone, or other access devices. We collect information that your browser sends whenever you visit a Website ("Log Data"), such as your IP address, device information, standard web log information, such as your browser type, browser version and the pages you accessed on the Website, access times, website navigation paths, unique device identifiers and other diagnostic data, etc.

This data helps Our systems to ensure that Our Website is accessible for users across all platforms and can aid in case of disputes or technical issues. You agree to provide the Personal Information specified herein and agree that your provided Personal Information may be processed and stored by Us.

Purposes of collection

We only collect the Personal Information that is reasonably necessary for Us to efficiently conduct Our activities, which are as follows:

  • to maintain and improve Our Website and Services. We use Personal Information to ensure that Our Website functions properly and that Services are provided in quality. We process your Personal Information to provide a personalized experience, and implement the preferences you request;
  • to provide quality control. We process your Personal Information for quality control and staff training to make sure We continue to provide you with accurate information. If We do not process Personal Information for quality control purposes, you may experience issues or other interruptions.
  • to research and development purposes. We process your Personal Information to better understand you and the way you interact with Our Website. In addition, We use such information to customize, measure, and improve the content and layout of Our Website and other applications, and to develop new functions. Without such processing, We cannot ensure your continued enjoyment of Our Website.
  • to process your inquiries and to respond to your requests. For example, when you contact us or when you request to receive certain materials from us.
  • in our legitimate interest to prevent fraud or harm to Us or to any third party, and to ensure the security of our network.
  • where it is necessary for Us to comply with legal obligations and to exercise and enforce its legal rights.

Data Protection Regulation.

Website Privacy Policy includes the provisions of the EU General Data Protection Regulation (GDPR), The Data Protection Act, California Consumers Protection Act 2018 (CCPA), Directive on Privacy and Electronic Communications (ePrivacy Directive) and other applicable data protection laws ("Data Protection Regulation"), and corresponds to them and also operates within the framework of existing legislation.

You have the following rights under the above-mentioned regulations:

  • Right to withdraw - you have the right to withdraw your consent where you have previously given your consent to the processing of your Personal Information;
  • Right to object - you have the right to object to the processing of your Personal Information if the processing is carried out on a legal basis other than consent.
  • Right to be informed - you can ask Us what categories of your Personal Information is being collected;
  • Right to opt-out - you can ask Us to stop using your Personal Information for business and other benefits;
  • Right to erasure (right to be forgotten) - you can ask Us to delete your Personal Information;
  • Right of access - you can ask Us to provide the list of actual Personal Information values collected;
  • Right to non-discrimination - We provide an equal attitude, meaning We cannot discriminate against your rights;
  • Right to rectification - you can ask Us to correct your Personal Information in a situation when such data available to Us or disclosed to third parties is inaccurate or incomplete;
  • Right to restrict - you can ask Us to introduce the restriction regime on the processing of your Personal Information, so that in each case the data may be processed only upon separate consent from you.
  • Right to data portability - if We process your Personal Information based on your consent, or the processing is carried out by automated means, you may request to receive your Personal Information in a structured, commonly used and machine-readable format, and to have Us transfer your Personal Information directly to another Controller, where technically feasible unless the exercise of this right adversely affects the rights and freedoms of others. (Controller is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of your Personal Information)
  • Right to lodge a complaint - if you believe that we have infringed your rights, We encourage you to contact us first at [email protected] so that We can try to resolve your issue or dispute informally. You also have a right to complain to a competent supervisory authority.
  • Storage of your personal information - We will try to limit the storage of your Personal Information to the extent that storage is necessary to serve the purpose(s) for which the Personal Information was processed, to resolve disputes, enforce our agreements, and as required or permitted by law.

To exercise any of these rights, please contact Us at [email protected], and We will respond to your request within a reasonable timeframe and notify you of the actions taken.

Personal Information We do not process

We do not collect or store any Personal Information about children under 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided Us with Personal Information, please contact us. If We become aware that We have collected Personal Information from children without verification of parental consent, We take steps to remove that information.

We also do not process any Sensitive Personal Information, such as racial or ethnic origin, membership in political parties or political opinions, religious or philosophical beliefs, trade union membership, genetic/biometric data, health, sex life or sexual orientation. Nor do we collect any information about criminal convictions and offenses.

If you believe that We have collected such information, please directly contact Us immediately via [email protected] to delete this information and resolve issues.

Security

We protect your Personal Information under internationally acknowledged standards, using physical, technical, and administrative security measures to protect the privacy of the information You provide to Us from unauthorized or accidental access, loss, misuse, disclosure, alteration, and destruction as well as from other illegal actions of third parties.

We have also implemented several security and technical measures to ensure that your information is protected and securely maintained such as encryption, data storage diversification, internal data access restrictions, anonymization technology, data and asset diversification, and strict physical access controls to buildings & files.

Please note that transmission of information (including communications by email) over the Internet or other publicly accessible networks is not one hundred percent secure, no method of transmission over the Internet is totally secure.

Also, please note that We are not liable for the security of any information you transmit to Us or receive from Us by Internet or wireless connection, including email, Website forms, phone, or other means of communication since We have no way of protecting that information once it leaves and until it reaches Us. While We strive to use commercially acceptable means to protect your Personal Information, We cannot guarantee its absolute security.

You should also understand the responsibility and take safety precautions to protect your own Personal Information.

If you have any suspicions that your Personal Information has been put in jeopardy, or at any risk, particularly your account, password and/or other information, please make sure to contact Us as soon as possible via email [email protected].

Information Sharing

We may disclose information about you:

  • to the extent required by law such as to comply with court orders, search warrants, regulatory orders, subpoenas, and other lawful requests by public authorities, including to meet national security or law enforcement requirements;
  • to protect the personal safety of users of Our Website or the public;
  • in connection with any legal proceedings or prospective legal proceedings;
  • to establish, exercise or defend Our legal rights.
  • to third parties that help us operate Our Website (e.g. server hosting providers, business management and email distribution service providers and other similar service providers). These companies are authorized to use your personal information only as necessary to provide these services to Us.
  • to legal authorities, consultants, advisors or service providers when required to investigate, respond to, or prevent, fraud; or when required to ensure the security of our network and services and protect Our safety or the public safety.
  • to third-party marketing and advertising networks to help us market our Website on our own website and on third-party websites (e.g. remarketing ads across the Internet).

In some circumstances, We will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you.

Data Transfer

If you are located in the EU, make a notice that your Personal Information may be transferred to countries that are not part of the EU.

We will take additional measures in order to establish that your Personal Information is treated just as safely and securely as it would be within the European Union and under the Data Protection Legislation as follows:

  • choosing only partners and services that are compliant with the EU standards;
  • limiting access to your Personal Information to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal data) including notifying you and the governing authority if it is legally required to do so.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Retention

We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes for its collection, including to satisfy any legal, regulatory, accounting or reporting requirements.

We will not keep your Personal Information for any longer than is necessary for the scope of the reason(s) for which it was collected.

Your Personal Information will be stored according to the following factors which determine the period of how long it will be kept:

  • Our objectives and requirements;
  • the types of Personal Information in question;
  • the purposes for which the Personal Information in question is collected, held and processed;
  • Our legal basis for collecting, holding and processing that Personal Information;
  • any legal obligation to store such information.

We ensure that Personal Information kept is regularly reviewed against such criteria to assess whether it should be kept any longer.

Amendments

This Privacy Policy is effective as of the date of publishing on this Website and will remain in effect except with respect to any changes in its provisions in the future, that come into force and will be applied immediately after they are published on the Website.

We may update and/or change the terms of this Privacy Policy, and We will notify you by revising the date at the top of this policy and, in some cases, We may provide you with additional notice such as adding a statement to the Website.

It is Your obligation to verify the current version of the Privacy Policy prior to each visit to Our Website. With each subsequent visit to the Website, the Visitor shall familiarize himself/herself with a new version of the Privacy Policy. Continued visit of the Website, will mean the Visitor's acceptance of the terms and conditions of a new version of the Privacy Policy.

Miscellaneous

Our Website may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Contact details

Should you have any questions about this Privacy Policy, the practices of the Website, or your dealings with Our Website, please contact Us at [email protected].